Introduction
German is one of the most widely spoken languages in Europe and a key language in international business, diplomacy, science, and tourism. With many German-speaking tourists visiting Zanzibar and Tanzania, proficiency in German opens valuable doors for employment and cultural connection.
This course is designed for individuals seeking basic to practical German language skills—especially those working or aspiring to work in the tourism, hotel, travel, and customer service industries. It also supports learners planning to study, work, or engage in cultural exchange in Germany, Austria, or Switzerland.
Course Objectives
Upon completion of this course, learners will be able to:
-
Communicate confidently with German-speaking tourists and guests
-
Understand and use basic German in daily workplace interactions
-
Read and respond to common German texts such as menus, signs, and emails
-
Speak with guests in hotels, at the airport, and during tours
-
Develop customer service and tourism-specific vocabulary in German
-
Demonstrate awareness of German culture, politeness, and business etiquette
-
Prepare for international exams like Goethe Zertifikat (optional)
Brief Course Content
-
Introduction to German Language and Culture
-
German Alphabet, Pronunciation, and Key Grammar Rules
-
Common Greetings and Phrases in Tourism Context
-
Vocabulary for Hotels, Restaurants, and Tour Operations
-
Listening & Speaking: Role Plays and Real-Life Scenarios
-
Reading: Understanding Menus, Signs, and Guest Requests
-
Writing: Creating Emails, Confirmations, and Reports
-
Customer Service Training in German
-
Intercultural Communication and German Etiquette
-
Preparation for German Language Certification (optional)
Assessment & Certification
Learners will participate in ongoing activities and a final assessment, including oral presentation and a written test simulating real-life interactions.
✅ Certification:
ZOI Institute Certificate in German LanguageÂ
