Introduction
French is one of the most influential international languages, widely used in Africa, Europe, Canada, and many global institutions. For a tourism-rich region like Zanzibar, where international visitors come from around the world, including French-speaking countries, learning French is a valuable asset for effective communication and professional growth.
This course is designed for individuals who wish to build strong communication skills in French, especially for use in tourism, hospitality, customer service, education, business, and international relations. Through interactive lessons and real-world scenarios, learners will develop practical skills in speaking, listening, reading, and writing the French language.
Course Objectives
By the end of this course, students will be able to:
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Communicate confidently in French in both casual and professional settings
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Provide customer service and support to French-speaking tourists and clients
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Understand and respond to basic written texts such as signs, forms, and messages
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Participate in conversations and handle requests in hospitality and service environments
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Write simple, clear texts such as emails, booking replies, and reports
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Use common French expressions and polite forms used in daily interaction
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Demonstrate cultural awareness when communicating with French-speaking guests
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Prepare for international French language proficiency exams (optional)
Brief Course Content
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Introduction to the French Language and Francophone Culture
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Basic Grammar: Sentence Structure, Gender, Verbs & Tenses
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Vocabulary for Tourism, Hotel, Restaurant, and Airport Settings
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Pronunciation and Listening Practice
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Conversational Skills: Greetings, Directions, Inquiries & Bookings
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Reading Signs, Menus, Travel Itineraries, and Customer Feedback
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Writing Emails, Guest Confirmations, and Simple Reports
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French for Customer Service and International Etiquette
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Role-Plays in Hospitality and Tourism Scenarios
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French for Business and Global Communication
Final Assessment
Students will complete written and oral assessments, including a final role-play or presentation simulating a real-world tourism or hospitality interaction.
Certificate
Upon successful completion, participants will be awarded a:
ZOI Institute Certificate in French Language
